Last updated: 11/07/25

 

At Twin Peaks Distillery, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

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1. Who we are
Twin Peaks Distillery
[Your Business Address]

info@twinpeaksdistillery.co.uk

+44 (0)7925 894264

We are the data controller responsible for your personal data.

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2. What information we collect
When you visit our website or make a purchase, we may collect the following types of personal data:

• Identity information: Name, date of birth (to verify age), etc.

• Contact information: Email address, phone number, billing/shipping address.

• Payment information: Processed securely via our third-party payment processor.

• Technical data: IP address, browser type, time zone, operating system.

• Usage data: Information about how you use our website.

• Marketing preferences: Your preferences for receiving marketing from us.

 

3. How we use your information
We use your personal data for the following purposes:

• To fulfil and deliver your orders

• To communicate with you regarding your purchase

• To manage our relationship with you

• To comply with legal obligations

• To improve our website and customer experience using analytics

• To send you marketing communications (if you have opted in)

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4. Google Analytics
We use Google Analytics to understand how visitors engage with our site. Google Analytics collects data such as your IP address, browser type, referring pages, and interactions on our site. Google may use the data collected to contextualise and personalise the ads of its own advertising network.

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5. Legal basis for processing
Under the General Data Protection Regulation (GDPR), we rely on the following legal bases:

• Performance of a contract – when processing your orders

• Legal obligation – for compliance with applicable laws

• Consent – for marketing communications and cookies

• Legitimate interests – for improving our site and business practices

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6. Sharing your information
We only share your data with:

• Our payment processor

• Delivery and logistics providers

• Analytics providers (e.g., Google Analytics)

• IT and system administration service providers

• Legal and regulatory authorities if required

We do not sell or rent your personal data to third parties.

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7. Data retention
We retain your data only as long as necessary to fulfil the purposes outlined in this policy, or as required by law (e.g., tax or accounting purposes).

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8. Your rights (GDPR)
You have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to processing or request restriction

• Withdraw consent at any time (where processing is based on consent)

• Lodge a complaint with your local data protection authority

• To exercise any of these rights, please contact us at: info@twinpeaksdistillery.co.uk

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9. Cookies
We use cookies and similar technologies to enhance your experience and collect analytics data. You can manage or disable cookies through your browser settings.

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10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the date of the last revision.